Crown&Coo (“we”, “us”, or “our”) is committed to protecting the privacy and security of your personal information in accordance with the General Data Protection Regulation (GDPR) and other applicable laws and regulations in the Netherlands. This Privacy Policy describes how we collect, use, disclose, and protect the information we collect from you when you visit our website or use our services.

Information We Collect

We may collect personal information from you when you visit our website, make a purchase, sign up for our newsletter, or interact with us in any way. The types of personal information we may collect include:

• Contact information such as your name, email address, phone number, and shipping address.
• Payment information such as credit card details (which are securely processed by our payment service provider and not stored on our servers).
• Information you provide when you communicate with us or participate in surveys, promotions, or contests.

How We Use Your Information

We may use the information we collect from you for the following purposes:

• To process and fulfill your orders, including providing updates on order status and shipping.
• To communicate with you about your account, purchases, and inquiries.
• To send you marketing communications, promotions, and newsletters (you may opt out of these communications at any time).
• To improve our website, products, and services based on your feedback and interactions.
• To comply with legal obligations or respond to lawful requests from authorities.

Information Sharing

We may share your personal information with third-party service providers who assist us in operating our website, conducting our business, or servicing you. These service providers are contractually obligated to use your information only for the purposes of providing the services we request of them and are prohibited from using or disclosing your information for any other purpose.

We may also disclose your information when we believe such disclosure is necessary to comply with applicable laws, regulations, or legal processes, or to protect the rights, property, or safety of Crown&Coo, our customers, or others.

Your Rights

Under the GDPR and other applicable laws, you have certain rights regarding your personal information, including the right to access, correct, or delete your information. You may also have the right to restrict or object to certain processing of your information. To exercise these rights, please contact us using the information provided below.

Security

We take reasonable measures to protect the security and confidentiality of your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices or legal requirements. Any changes will be effective immediately upon posting the revised Privacy Policy on this page.

Contact us

If you have any questions or concerns about our Privacy Policy or the handling of your personal information, or if you wish to exercise your rights, please contact us at customer@crowncoo.com